Privacy Policy

Last updated: July 2, 2025

1. Information We Collect

Information You Provide

  • Email address
  • Name (if provided)
  • Goals and progress updates you share via email
  • Any other information you choose to provide

Information Collected Automatically

  • Email interaction data (opens, clicks)
  • Usage patterns and preferences
  • Technical information (IP address, browser type)

2. How We Use Your Information

We use your information to:

  • Provide personalized AI coaching
  • Send daily check-in emails
  • Track your goals and progress
  • Improve our AI and service quality
  • Communicate important updates
  • Process payments (when applicable)

3. AI and Your Data

Your goals and communications are processed by AI to provide coaching responses. We:

  • Do not use your personal data to train public AI models
  • Keep your goals and progress private to your account
  • Use industry-standard encryption for data transmission
  • Regularly delete old conversation data (after 90 days of inactivity)

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

  • Service providers (email delivery, payment processing)
  • Legal authorities when required by law
  • Successors in the event of a merger or acquisition

5. Data Security

We implement appropriate security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits
  • Limited access to personal information
  • Secure data centers

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Cancel your account at any time

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies.

8. Children's Privacy

Kalen is not intended for children under 18. We do not knowingly collect information from children under 18.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@getkalen.com